Tennessee Promise

Contact Us


Contact the Financial Aid Office at financialaid@southwest.tn.edu.

Help Desk and Call Center

The Financial Aid Help Desk allows you to submit general Financial Aid questions, and all responses will be sent to the email address provided. Please allow extra response time during time periods of registration.

For additional information contact the Call Center at 901-333-5960, 8 a.m.-8:30 p.m. (Monday-Thursday) and 8 a.m.-4:30 p.m. (Friday).


Campus Location Maps
Macon Cove Campus Farris Building, Room 2102 Find us on a Map
Downloadable Campus Map
Union Avenue Campus M Building, Room 112 Find us on a Map
Downloadable Campus Map

Hours of Operation

Note: College offices are not open on weekends. Please consult the Calendars, News, and Videos page for additional information related to holidays, closings, and other events.

Day Times
Monday 8 a.m.-4:30 p.m.
Tuesday 8 a.m.-4:30 p.m.
Wednesday 8 a.m.-4:30 p.m.
Thursday 8 a.m.-4:30 p.m.
Friday 8 a.m.-2 p.m.

Fax Numbers

Macon Cove Campus: 901-333-4345
Union Avenue Campus: 901-333-5544

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